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Personal Branding Expert Shares How to Shine

August 11, 2014

In almost every situation, both in our careers and in life, it’s important to make a good first impression. In this recorded ResumeEdge Q & A session, personal branding expert Brian Rashid shares how to get noticed in the right way, whether it’s through video, personal interaction, a website, or social media. Although this session would be particularly good to share with students who are job hunting, many elements are relevant to anyone looking to better communicate their mission and make a great first impression. Brian answers questions such as:

  • Can you talk about the role video should play in your personal brand and how to effectively use it?
  • What’s your advice on how to make sure that how we see ourselves aligns with how others view us in regard to personal branding?
  • What elements should make up my personal brand?
  • How should I start my interview, and what can I do to make myself stand out?

Watch this video to learn the answers to these questions and start developing your personal brand!



Kristin Tobias, Communications Coordinator, Nelnet

Kristin Tobias, Communications Coordinator, Nelnet

Identity Theft Infographic

August 11, 2014

Why should borrowers (and all of us) be worried about identity theft? What can we do to prevent it? This infographic explains.


Want more identity theft tips for your borrowers? Check out our PDF, How to Avoid Identity Theft.


Kristin Tobias, Communications Coordinator, Nelnet

Kristin Tobias, Communications Coordinator, Nelnet


Latest from FSA: Beware of Student Loan Debt Relief Offers and Credit Repair “Deals”

August 10, 2014

Millions of students are being exposed to tempting student loan debt relief offers. Many of the companies behind these advertisements are using convincing marketing strategies to target students, borrowers, parents, military service members, and their families. It is important to inform your borrowers of these specific things before they become a victim of one of these enticing offers:

  • Student loan debt relief companies charge fees for services that borrowers can get for FREE.
  • Borrowers should always keep their Personal Identification Number (PIN) to themselves.
  • If a borrower is in default, they are only making their problem worse when they decide to pay additional fees charged by one of these companies. That money could be put towards getting their loan out of default.
  • If a borrower thinks that they have been scammed, they should file a complaint with either one of these agencies:
  • Borrowers should stay in contact with their loan servicers and use their online account access to get more information about their loans.

To read the full article from the Department of Education, visit:

Megan Freese, Communications Intern

Megan Freese, Communications Intern

Latest from FSA: July 2014 NSLDS Enrollment Reporting Guide

August 9, 2014

FSA released the July 2014 version of their NSLDS Enrollment Reporting Guide. To download the guide as a PDF, click here.

For more information, please reference FSA’s original Electronic Announcement:


Dan Dreves, Northeast Regional Director, Nelnet Partner Solutions

Dan Dreves, Northeast Regional Director, Nelnet Partner Solutions


The Borrower Experience: Natural Disaster Assistance

August 8, 2014
Photo credit: MattysFlicks, flickr

Photo credit: MattysFlicks, flickr

Summer time is here, and that means the weather can be somewhat unpredictable. This is the season for hurricanes, tornadoes, fires, and severe storms that can devastate an area. The Federal Emergency Management Agency (FEMA) determines the severity, magnitude, and impact to counties that have been affected by a natural disaster. If a borrower whose loans are being serviced at Nelnet is impacted by a natural disaster declared by FEMA, there is assistance available. Here are a few things you need to know:

Who can request Natural Disaster Assistance?

  • If a customer is unable to or does not personally notify us, we can accept notification from a member of the customer’s family or another reliable source that the customer has been affected by a disaster.

Qualification Details

  • A hold will be placed on the customer’s account for 90 days from the date the government (FEMA) declares the natural disaster area.
  • A customer affected by a natural disaster does not need to submit any supporting documentation.

Past-Due Customers

  • If a customer resides in an affected area and is past due, their account will be brought current and then the Natural Disaster assistance will be applied.

To see FEMA’s recent disaster declarations, click here.


Nycci Jones, Learning Engineer, Nelnet Partner Solutions

Nycci Jones, Learning Engineer, Nelnet Partner Solutions

Concierge Corner: Snapshot Reports

August 8, 2014

What has the Concierge team been up to? Lately, we’ve been scheduling a lot of Snapshot reports for schools. This report includes a look at your school’s overall Nelnet portfolio, cohort information, and more. The data on the Snapshot report is pulled from Nelnet’s free reporting tool, Nsight Plus, and the report is sent within the first two weeks of each month. Here’s a sample of the Snapshot report your school can receive:



Here’s a closer look at the Overall Nelnet Portfolio graph, portfolio data, and Cohort Information Dashboard:


snapshot 3


To receive your school’s Snapshot report or for more information, please contact your Regional Director or fill out our Contact Form.


Angie Coleman, Concierge Representative, Nelnet Partner Solutions

Angie Coleman, Concierge Representative, Nelnet Partner Solutions

School Service Center FAQs: Summer Loan Terms

August 1, 2014

Q: Should summer loan terms be used when calculating aggregates?

A: Yes! Summer term(s) do count toward aggregate and annual loan limits. Regardless if you use standard academic year (SAY) or borrower based academic year (BBAY) for determining the award cycle, the summer term has to be designated as leading or trailing and is counted towards annual loan limits and aggregate loan limits. Summer cannot be counted as it’s own academic year.


More information is available in the FSA Handbook, Volume 3, Chapter 5.


Dana Kelly, Trainer and Southern Regional Director, Nelnet Partner Solutions

Dana Kelly, Trainer and Southern Regional Director, Nelnet Partner Solutions