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Servicer Contact Numbers and NSLDS Codes

April 23, 2010

Here is one of the questions our team is frequently asked:  Where can I get a list of all the servicers’ contact numbers and NSLDS codes?  I took this information right off an FSA PowerPoint.   This information can also be found in our Tools/Resources section at www.nelnetloanservicing.com. I’m sure there are other places on the web where this is located, but just in case you don’t have it, here is that information for you:

 Direct Loan Servicing Center

NSLDS Servicer Code: 00100

NSLDS Name: Direct Loan Serving Center

Borrower Phone: 800.848.0979

Web:  www.dl.ed.gov

School Phone:888.877.7658

Web: www.dl.ed.gov/schools

Nelnet

NSLDS Servicer Code: 700580

NSLDS Name: Dept of ED/Nelnet

Borrower Phone: 888.486.4722

Web: www.nelnet.com

School Phone: 866.463.5638

Web: www.nelnetloanservicing.com

Student Loan Servicing Center (ACS)

NSLDS Servicer Code: 700577

NSLDS Name: Dept of ED/ACS

Borrower Phone: 800.508.1378

Web:  www.ed-servicing.com

School Phone: 866.938.4750

Web: www.ed-servicing.com

FedLoan Servicing (PHEAA)

NSLDS Servicer Code: 700579

NSLDS Name: Dept of ED/FedLoan Servicing (PHEAA)

Borrower Phone: 800.699.2908

Web: www.myfedloan.org

School Phone: 800.655.3813

Web: www.myfedloan.org

Great Lakes Educational Loan Services

NSLDS Servicer Code: 700581

NSLDS Name: Dept of ED/Great Lakes

Borrower Phone: 800.236.4300

Web: www.mygreatlakes.org

School Phone: 888.686.6919

Web: www.mygreatlakes.org

Sallie Mae

NSLDS Servicer Code: 700578

NSLDS Name: Dept of ED/Sallie Mae

Borrower Phone: 800.722.1300

Web: www.salliemae.com

School Phone: 888.272.4665

Web: www.opennet.salliemae.com

Our team talks with hundreds of schools every week.  We will continually post the questions we hear each week along with the answers you need to know.

2 Comments leave one →
  1. Robin permalink
    January 2, 2014 10:22 pm

    Nelnet themselves did not know this information, talked to me like I was an idiot in both chat and a phone conversation with I asked for it. They refused to help me find it. Low and behold I find it on the Nelnet blog.

    • January 5, 2014 11:08 pm

      Robin,

      Thanks for taking the time to leave a comment. I am taking your comment and forwarding it on to our training center so that our folks can help people get the information they need.

      Jim

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