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Nelnet Creates Video to Assist Borrowers with Online Loan Payments

June 20, 2011

At Nelnet, we are constantly trying to find new and creative ways to connect with our customers. Our new video walks a borrower through the process of making an online payment at nelnet.com by using screenshots of our website. We hope this will help borrowers better understand their options and also give them an easy way to visually see how the process works. We also wanted to share this video with you as well…just in case you wanted to see how this process works for your students. As always, we encourage your feedback and suggestions on how we may better serve your students.

Click here to view our video:  How to Make an Online Payment

Ron Hancock, Nelnet Regional Director

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