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You Spoke, We Listened: Enhancements to Nsight

June 1, 2012

Nelnet is committed to deliver exceptional products and services to our school partners, and we make it a priority to listen and seek input from you on our loan servicing efforts and product offerings. Based on feedback we received during the past year, we have been working to improve our Nsight product.

We are pleased to announce Nsight Plus! Nsight Plus presents student loan data in a user-friendly dashboard format. Schools will see a portfolio snapshot by school and branch code with the ability to drill down to the servicer level, as well as to the Commercial and Direct Loan volume level. This new format makes it easier for you to run reports and find data with just a few clicks.

As a part of the dashboard, here are some of the other enhancements you will see:

  Charts: Delinquency reports can be converted to charts.

 

  Letter Merge: Schools can query the system and generate a series of letters to students for all servicers utilizing Nsight (Nelnet, ACS,   Edfinancial, Granite State).

 

    Borrower Search: Schools can see what the borrower sees when logging into their Nelnet.com account. Extra fields have been added to assist you with student counseling.

 

  Intuitive Search: Now you can search by individual school codes or include all school codes.

 

  Skip Report: Schools can generate a report to include students currently in Skip status (invalid phone/address).

 

  Cohort Year Summary Report: Schools can generate a report that provides a breakdown of borrower count by delinquency.

 

These enhancements went live on Thursday, May 31st and are available for you to use now. You may preview the changes in Nsight Plus: Enhancements to Nsight.

If it has been a while since you logged on to Nsight and you have forgotten your user name or password, please send an email to ssc@nelnet.net. If you do not have access to Nsight, you may request it now by completing this short online form.

We look forward to hearing your feedback about Nsight Plus, so we can continue to improve our products and services for you.

Dawn Knight, Western Regional Director, Nelnet Partner Solutions

3 Comments leave one →
  1. Bernard Antonovich permalink
    June 4, 2012 1:08 pm

    Signed on to Nsight today (6/04/2012) the Nsight Plus usser friendly dahbaoard did not appear. It is still the original one. Am I in the right place?

    • June 4, 2012 1:46 pm

      Bernard,

      Justin from our School Service Center is going to give you a quick call. It might be a simple setting change. We just want to make sure ….in case we get another question like this. All systems are up and running. Thanks for letting us know.

      Jim

      • Bernard Antonovich permalink
        June 4, 2012 1:49 pm

        Already called, it is fixed, and it looks great!!!!!
        Thanks for the quick response.

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